KSE Process Technology - Measures in Relation to the COVID19 virus
In relation to the COVID-19 virus, we try to support everyone who copes with these challenging circumstances and do our very best to service our customers as normal, while protecting the health of everyone involved.
KSE highly values its continued 24/7 support to customers around the world. Our service employees remain available to provide remote assistance and advice as usual. However, current travel restrictions and regulations make it difficult to provide on-site support. That is why we only carry out work on location in case of emergency and only when it is possible to travel to – and work at – the plant safely. These measures will be in effect at least until April 6th, 2020; following the guidelines of the Dutch authorities.
Please be informed that:
We take responsibility for the health of our employees and will follow all regulations and guidelines to the best of our ability while we continue to service our clients.
- KSE works with local agents around the world who are often able to provide local support.
- These restrictions do not apply to cargo therefore, shipments will be carried out as planned.
- Our sales and service department will remain available by telephone, e-mail and social media.
- Where possible, we recommend the use of video call apps, as a temporary alternative to in-person meetings.
We are always available for advice and support and aim to provide the best possible solutions and service, with the health and safety of all people as our highest priority.
In case you have any questions, please do not hesitate to contact our representatives.
With kind regards,
Adriaan Smulders, CEO.
KSE Process Technology B.V.